Privacy Policy

Your privacy matters

mojoedge  respects your privacy and is committed to protecting your personal information.

We only collect the information we need to provide our services, communicate with you and improve your experience. We handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and any other applicable Australian privacy laws.

mojoedge is the registered business name of Mojo FX Pty Ltd (ABN 36 168 575 540). Our registered office is in Brisbane, Queensland, Australia and our services are currently provided within Australia.

What information we collect

The personal information we collect depends on how you interact with us. It may include your name and contact details, information you provide when making an enquiry, information relating to coaching, workshops, programs or other services you access, information you provide when subscribing to receive updates, resources or newsletters, and any other personal information you choose to provide.

Please do not provide sensitive personal information or health information through our website unless we specifically ask you to do so.

How we collect your information

We collect information when you contact us through our website, email or telephone, participate in our services, subscribe to updates, communicate through LinkedIn or other authorised channels, or otherwise provide information directly. We may also collect limited technical information about your visit to our website.

Why we collect your information

We collect, hold and use personal information to respond to enquiries, provide services, communicate with you, administer coaching, workshops and programs, improve our services and website, send resources and updates where you have opted in, comply with legal obligations and operate our business.

If your employer or another organisation engages us to provide services to you, we may collect and use your information as reasonably necessary to deliver those services and communicate with both you and the engaging organisation where appropriate.

Disclosure of your information

We do not sell your personal information. We may disclose personal information to trusted third-party providers who assist us in operating our business, including providers of website hosting, business software, online meeting platforms, website analytics, email marketing, booking systems, payment services (where offered in future) and customer relationship management systems.

We currently use providers including Squarespace, Microsoft 365, Zoom, Google, LinkedIn and Crazy Domains. As our business grows, we may engage additional service providers. We may also disclose information where required or authorised by law.

Overseas disclosure

Some third-party providers may process or store information outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled in accordance with Australian privacy requirements.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Information is stored using secure electronic systems, including Microsoft 365 and other reputable business systems. No electronic system can be guaranteed to be completely secure.

Access and correction

You may request access to, or correction of, your personal information by contacting us.

Anonymity and pseudonyms

Where lawful and practicable, you may choose not to identify yourself or to use a pseudonym when contacting us. However, we may need your identity and contact details to respond to enquiries, provide services or meet legal obligations.

Cookies and website analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website. As our business develops, we may use website analytics tools to improve website performance.

Marketing communications

If you choose to receive updates, resources or newsletters from us, we may contact you from time to time. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

Third-party websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal obligations. The most current version will always be available on our website.

Privacy enquiries and complaints

If you have a question about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy complaint, please contact us. We will acknowledge your enquiry or complaint and aim to respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

mojoedge
Registered business name of Mojo FX Pty Ltd
ABN: 36 168 575 540
Email: angela@mojoedge.com.au
Phone: +61 0432 014 244
Brisbane, Queensland, Australia